Dodson Pest Control
⭐4.9 ( 214 Reviews )
Address: 3529 Bus Center Dr, Chesapeake, VA 23323, USA
Overview of Dodson Pest Control
Dodson Pest Control has earned a strong reputation in the community for delivering reliable pest control services, reflected in their 4.9-star rating from over 214 local customers.
Their team takes a practical approach to pest control, offering timely treatments and preventive solutions tailored to each property. With a focus on clear communication and dependable service, Dodson Pest Control helps homeowners and businesses stay protected year-round.
Located at 3529 Bus Center Dr, Chesapeake, VA 23323, USA, Dodson Pest Control is ready to assist. Call +1 757-558-9980 or visit https://www.dodsonbros.com/location/Chesapeake/ to get started.
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Address: 3529 Bus Center Dr, Chesapeake, VA 23323, USA
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Operating Hours:
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
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Anthony Linhardt always does an excellent job and also provides excellent customer service. He is an asset to Dodson and a great representative of your company.
Anthony Lindhardt always does an exceptional job for us. When I told him we were having wasp issues on an outdoor piece of furniture he took care of that along with the normal treatments
Josh came through for me! He was so kind, patient, thorough, and knowledgeable! He made sure I understood everything that he was doing, why he was doing it, what to expect next, and how to ensure my follow up treatments addressed all of my concerns! It felt like a family member came to help me and I just can’t put a price on that! Thank you Josh and Dodson! You’ve got yourself a customer for life!
Update: I was hasty in my first review. Yes, Josh was amazing. The service was a sham. Tech would contact me at 8 or 9pm the night before service to let me know he would be coming. Never received any proof of service provided and requested that he schedule with me ahead of time so that I would be home to verify service was received. Tech canceled my service with the office. Office wanted me to pay another assessment fee because I hadn’t received service in 90 days, even though I was still within my 12 months. No notification, no one reached out, and that information was not provided in any contract I signed for service. I will never use this company again and will be disputing the charges on my credit card.
Updating this review to 3 stars. Company has reached out and worked to make amends. According to their supervisor they are having issues with billing and job tracking system and that apparently sent out a bill in the email along with a separate email to rate the technician even though a tech never came. I called them and did give them a chance to call me back for two days prior to the initial review but for whatever reason that fell through the cracks.
My experience so far with Dodson is that they have do a good job when they get to the house but they seem to have problems with scheduling repetitive visits for service. I was supposed to have 4 weekly visits for a pest issue followed by 11 monthly visits. On the 4th week the tech never showed and I had to call him directly to rectify. He made up the missed week. Then came the issues with invoices and emails.
If the company maintains good service, I’ll update the review to reflect that.
Original review;
Daniel says he came two days ago to check on the baits and proceeded to send me a bill for the month. Previously I have been working with Shane (?) but now this person is responsible. The bill had him clock in at 3:12 and out at 3:13. Boy he must be fast. Problem with all that is that I have cameras all around that continuously record .and nobody stopped by all day. I would not have expected them because it was pouring rain and all the work is outside. Normally I get a call prior to someone showing up, but no calls this time.
I called their office and relayed what happened and the lady who answered seemed concerned and was going to get a supervisor involved. That was 2 days ago and nobody has followed up.
I got an email the next day from Dodson and Daniel asking me to rate the work and mention him by name. Here ya go Daniel, you are mentioned, just not in a good way.
Dodson has been instrumental in helping us eliminate our rat problem. Charity Walter’s visits us once a month to ensure that the rats do not return. She is always willing to discuss any concerns I have and promptly addresses any issues. Recently, she even removed a wasp nest she discovered, which I really appreciate since I strongly dislike wasps. I am very grateful to Dodson and Charity for keeping my home free of rats and bugs!