Terminix
⭐4.3 ( 27 Reviews )
Address: 822 Clark St, St Charles, MO 63301, USA
Overview of Terminix
Terminix is well known in the community for offering trusted and reliable pest control services, backed by a 4.3-star rating from over 27 happy customers. Their experienced team handles many types of pests, including termites, rats and mice, cockroaches, ants, bed bugs, and more. Whether it’s a small problem or a large infestation, they have the right solution to keep your home or business safe.
At Terminix, every service starts with a full inspection to understand the pest issue. Then, they create a custom plan using safe and effective methods to treat and prevent pests. Customers appreciate their fast response, clear communication, and long-lasting results.
Conveniently located at 822 Clark St, St Charles, MO 63301, USA, Terminix is ready to help with all your pest control needs. Call +1 636-947-1452 to speak with a friendly team member or visit https://www.terminix.com/exterminators/mo/st-charles-5163/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=local&utm_term=st-charles to learn more and book your service today.
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Address: 822 Clark St, St Charles, MO 63301, USA
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Operating Hours:
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: 7:00 AM – 7:00 PM
- Sunday: 7:00 AM – 7:00 PM
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Unfortunately my experience was no where near what I expected. I made an appointment with terminix based on a recommendation (different location). When I made the appointment and explained the situation to the person who scheduled me I made a specific point to ask her “do you guys seal any spots with foam or the steel pads that you find that are entry points for rodents or pests? I was told specifically “every technician has their own process and will seal the way that they deem appropriate for your case”. I was also told that they will check back in with me in 10-12 days and because someone else I know that used Terminix stated they come back and check traps etc (another reason I specifically booked with them) but I was told they will not come back out to do that check up in person. The technician stated the space could not be sealed. However it absolutely can. I called to follow up about the services I received because honestly I could have done what was done for a lot cheaper than $150 dollars. I paid for the service because I didn’t want to have to do anything. The owner made comments to me such as “we’re not doing house work” because he was told that the only way to seal this space was with a piece of wood. Why would I want them to do housework? That comment in and of itself was rather presumptuous and degrading to assumed I’d want someone to do “housework” . As a pest control company you create a temporary solution for the customer with the steel wool pads or foam and then say this is what you probably should do long term however. When I stated to him while on the phone during booking that I was told specifically that you guys will do some form of sealing because I specifically asked this question, he put me on hold and called out to Kim in the background to verify my story.
The entire conversation was smug and degrading. I have canceled the quarterly service I was initiating and will NEVER recommend them.
So super disappointed.
We have been using Terminix for over 10 years and highly recommend their services. They are very professional and take care of you like you’re family. Drew has made sure that every house we have lived in has been pest free!
Justin came out today to perform annual inspection. He was on time, very personable and professional!!!
Thanks!!!
Still waiting for a phone call. They never got back to me. I called again and it said “office closed” during office hours.
Young lady I spoke to, 2 wks ago was very nice
Horrible customer service. They do not respect their 1 year house warranty. Go with someone else. Saint Charles Missouri.