J&J Exterminating Baton Rouge

I am giving this one star because our technician was very nice. However, everything else was a disaster, to the tune of $350 for my car and $1500 for my house– Both of which are still infested with bedbugs beyond belief. The last time my landlord called, about a month ago, she was told to stop calling or we wouldn’t receive any more help. Very professional, right? We didn’t receive any help after that call anyway. They refused to do anything but use a spray can of Crossfire pesticide we had already used for six months. I haven’t been able to hold a job for several months because of the infestation. Every time I get out of my car, I am covered in bugs, all in my shoes, hair and clothes. When they tell you they’ve “never had anyone call back with a problem,” for God’s sake, don’t believe them. I am responsible for paying this money back to my landlord, and J&J’s treatments did ABSOLUTELY NOTHING. I was told that if we still had problems, they would come out and retreat. That was a total lie. J&J refused to believe me until my landlord put up the money. When I said there was still activity, I was sent an invoice saying “no activity noted.” I was told by the technician that I didn’t need to show him the bugs, since it was already paid for. They just want your money, they don’t want evidence because then they’d have to do something.

DO NOT GO TO J&J UNLESS YOU LIKE TO WASTE YOUR MONEY, SQUANDER YOUR TIME AND LABOR, AND BE THREATENED YOU WHEN YOU ASK FOR ADDITIONAL HELP. This place was my last hope, and I’m sitting here being bit by bedbugs as I write this. There are no words for my disappointment and grief. I threw away everything I owned, slept on the floor, and was late for work countless times because I was trying to to get the bugs out of my clothes and hair. My car is ruined. My life is ruined. This review is all I have to try to help others not make the erroneous decision I dId. I tried every company in town, and no one would believe me until my uncle got involved (I’m a woman.) This is the worst thing that has ever happened to me in my life, and that is truly saying something.

Joseph C was my first point of contact with J&J , this man represents your company well , very well. He was thorough, polite , and seemed like an all around good guy. J&J explained everything in layman’s terms, and give this company 6 stars , and I have to mention Joseph again . No sales pitch , he gave me a GREAT deal , and I signed immediately. Thank y’all !