Colonial Exterminating Co Inc
⭐4.3 ( 59 Reviews )
Address: 810 Forrest Dr, Newport News, VA 23606, USA
Overview of Colonial Exterminating Co Inc
Colonial Exterminating Co Inc is recognized for providing dependable pest control services, supported by a 4.3-star rating from over 59 satisfied clients.
Their skilled team handles everything from urgent pest removal to preventive treatments, using proven techniques to safeguard homes and businesses. Customers often highlight their prompt responses, clear communication, and consistent reliability.
Conveniently based at 810 Forrest Dr, Newport News, VA 23606, USA, Colonial Exterminating Co Inc is ready to assist with a wide range of pest issues. To book a service, call +1 757-599-0889 or visit http://www.colonialext.com/ for more information.
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Address: 810 Forrest Dr, Newport News, VA 23606, USA
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Operating Hours:
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
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TAKE GOOD CARE OF YOUR PROPERTY!
GO TO ANY EXTERMINATOR BUT COLONIAL!
YOU WILL SAVE TIME AND MONEY
I have been a customer for years and dealt with multiple scheduling adjustments to suit the company’s needs. Yet, an appointment was scheduled for a pest control estimate and potential treatment day of. They tried canceling on the day of. The technician refused to answer phone call from customer knowing the customer was running behind, and still left the property at the appointment time of 4:30pm stating he got to the property 30 minutes early without customer approval. The customerThey hung up on me when I asked what happened, refused to allow me to speak to management, and then proceeded to switch their phone line to state they were closed prior to closing. It makes a customer question the company’s professionalism and quality of work and service.
Terrible customer service and communication. Went to them based on a recommendation from a family member. I took off work 3 times for them to just cancel 30 minutes prior to my service. They also messed up billing, trying to charge for services that were not completed. Took multiple phone calls to get it fixed and they acted like I was the problem. We canceled future services with them. Would never recommend
I had a technician come out to my house to exterminate pests. The technician suggested that I have a termite service done for $900. I called another exterminating service for a second opinion and come to find out, we have no termites. I am so glad I called for a second opinion, I would have been out $900 for nothing. Shady practices.
They replaced the moisture barrier under the house, built a new access door for the crawl, and eliminated access into my attic. James and Jay did an excellent and conscientious job on all of these services. I really appreciated their professional service and conscientious approach to the work. They also got me a price for some additional work, and I hope they are assigned to do it!! This includes a treatment under the house for insects, and replacement vents for the crawl.
We have been using Colonial Exterminating for years for annual termite inspection and quarterly service. The techs who come out are friendly and professional. Steve Beals came out recently, and he did a great job and is very thorough. They are a company that can be trusted.