Alford Wildlife And Pest Management

We have a rodent infestation. We hired Alford early December 2019 and was given a proposal to trap the rodents, do an exclusion to seal all around our home of the areas where rodents are entering, then follow up as needed. The traps were set, and two weeks later we were told the exclusion process needed to begin, however, we still needed to replace some AC duct that was damaged by the rodents. We were rushed, a lot of AC companies were backlogged, but we found an outfit who did replace the duct quickly but pricey. Again, we were rushed by Alford to get the areas sealed. We even questioned Alford about moving too fast and they disagreed. But we followed their direction. After the exclusion was completed, we still heard rodents in the walls. Called Alford’s they came out and reset traps. After 6 more weeks of going back and forth, we were given this excuse and that, even making us believe that we were just imagining what we heard?? We also have a dog too that has been going nuts this whole time. So I guess the dog was imagining too. On Alford’s last visit, and for the first time, one of the techs actually came into our house, checked the floor registers, and discovered rodent droppings which he collected to take back to this boss. Also, for the first time, the tech actually placed traps in the registers and told us he would be back within a few days. Five days later he has never called back, never returned to check the traps and we finally said we had enough. We hired another company who has done a lot more than Alford’s ever did and found more activity and has taken more aggressive action. We are finally FREE from those critters! Bottom line, Alford’s feeds you a line of BS, charges you hundreds of dollars and does not honor their warranty. Their laborers did do a nice job on the screening process but upper management gives you way too many lines of BS. Tip: Make sure they come into your home and check the registers and make sure you see the evidence. Otherwise, you never know when they come to your house, they check traps and do not report their findings to you. Then you have to take their word which is questionable. BE LEARY!

I have nothing but great things to say about this company. They have been a huge help to me with a vacation rental. Living out of state, it is comforting to know that any needs I have they will be there. Michael and James are both great to work with….they are trustworthy, they always have prompt service, and always return my calls. Great company!