Beyond Wow Plumbing & Drains
⭐4.8 ( 1328 Reviews )
Address: 3432 Greystone Dr, Austin, TX 78731, USA
Overview of Beyond Wow Plumbing & Drains
Beyond Wow Plumbing & Drains truly stands out as a top choice for plumbing services, earning a well-deserved 4.8-star rating from over 1328 happy clients.
Customers frequently praise their responsive service, knowledgeable plumbers, and exceptional workmanship. From quickly resolving troublesome leaks to expertly installing new fixtures, Beyond Wow Plumbing & Drains’s team consistently delivers plumbing solutions that exceed expectations.
Their professionals are attentive, respectful, and take the time to thoroughly explain each step of the process, giving homeowners peace of mind.
If you’re looking for reliable plumbing services in the area, visit Beyond Wow Plumbing & Drains at 3432 Greystone Dr, Austin, TX 78731, USA. For fast assistance, give them a call at +1 512-256-4973, or check out their website at https://beyondwow.com/?utm_source=google&utm_medium=gbp-austin to see why customers keep recommending them.
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Address: 3432 Greystone Dr, Austin, TX 78731, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Closed
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Repairman was great to work alongside. He was happy to teach me a few tips of the trade. Job only took 2hrs. My only reason for not giving 5 stars is because the fee was rather steep for 2hrs of labor and a handful of parts. I did all the digging to try and save as much as I could, and they gave me a little discount, but I guess the price of plumbers has skyrocketed.
Jake did a great job coming quickly and resolving the issue quickly! Had a leak from a cracked pipe likely from a freeze. Even helped cut a board I had to adapt a cover for the hole!
Price did seem a bit much for 2 hours work tho.
Anthony came out to look at a leak we found today under a bathroom sink. He was immediately able to spot the issue and took photos of the location where the leak originated.
Anthony provided us options and let us know that the faucet manufacturer has a lifetime faucet warranty which we could consider calling the company about for a free replacement.
Although this will take a while to receive the replacement, we will do that, but only to save some money. Otherwise, we definitely would have gone with Beyond Wow Plumbing to do the work. We were impressed with the fact that they were able to send someone out the same day and then even more when he came earlier than we thought he would be able to.
Anthony gave us multiple options and explained all in detail. He was courteous and professional. We feel so relieved knowing that the issue is not worse and also knowing that we now have a reliable plumbing service when we need it.
Sadly this place is more “oh wow” than Beyond Wow.
These guys used to be good when they were S&D. I had two leaks serviced by them and they were polite, efficient and professional.
Beyond Wow, however, is nothing like S&D used to be. I had them install a water heater at my home to replace a 12-year old Home Depot model. Before that water heater was replaced, we had no issues with any hot water in our home.
After having them replace that water heater (at about 6x the cost of going to Home Depot myself), we can’t get more than one shower with hot water and I’ve been told that is “as expected.”
They also did not install the water heater to code and had to send multiple people back to fix it. The two stars are for the techs all being polite and trying to help, but they get shut down when they call their supervisors on any solutions they try to suggest.
The front desk staff are probably the worst part of the place. They claim they are unable to get information from techs/supervisors, attempt to overcharge you for warranty work and/or won’t schedule appointments. When they do give you an appointment, they will text on the day of and ask you to leave work so they can change the time at the last minute. There is no “thank you” in their vocabulary.
I wish I hadn’t wasted my time or money on this place. I’d have been better off watching a video on YouTube and installing my own water heater.
Beyond Wow did a great job replacing a valve on my water heater. They were able to make it out same day to fix my problem before it developed into a bigger one. I also had them come back a week later to replace a leaking sink cartridge. Angel and Anthony provided great service and earned my business for any of my future plumbing needs.