Boston Standard Company
⭐4.7 ( 2190 Reviews )
Address: 41 Hollingsworth St, Mattapan, MA 02126, USA
Overview of Boston Standard Company
Boston Standard Company has quickly become the go-to expert for exceptional plumbing services, proudly earning a 4.7-star reputation from over 2190 satisfied customers.
With unmatched expertise, Boston Standard Company’s highly skilled plumbers tackle everything from simple repairs and drain cleanings to comprehensive plumbing system upgrades and installations. Their team emphasizes prompt response, professional service, and lasting solutions tailored to each homeowner’s needs.
Clients consistently highlight Boston Standard Company’s attention to detail, clear communication, and commitment to delivering quality workmanship every step of the way.
Conveniently based at 41 Hollingsworth St, Mattapan, MA 02126, USA, Boston Standard Company is always ready to address your plumbing concerns efficiently and effectively. To schedule your personalized consultation or request immediate assistance, call +1 617-362-8890 or visit their website at https://www.bostonstandardplumbing.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb.
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Address: 41 Hollingsworth St, Mattapan, MA 02126, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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I had a fantastic experience with Boston Standard on March 13th & 14th. I needed a complete new heating system, and chose this company after getting several estimates. I’m so glad I did. From the project manager, Nick N, to my skilled technicians, Peter S, Tony, and Carlos, it was a job well done. Nick P came the following week, and spent considerable time doing his quality check of the system.They are all very skilled, and take great pride in their work. I appreciated all the education and question answering by Nick N, Nick P and Peter S. They are very knowledgeable, and happy to educate. I could not be more impressed! I highly recommend them. Kathi B – Weymouth
Jason, was great. He was friendly and professional. The communication was top notch from all areas of the company. If you’re in need of plumbing services, don’t hesitate to call them.
I wouldn’t recommend using this company. Like many hvac companies, they were purchased by a larger company and the new company jacked rates through the roof & it seems like the people that work there now don’t really care.
They roped me into some monthly installment plan by telling me that my hot water heater needed a certain type of maintenance. Then when the tech came to fix it, he informed me that the type of unit I had wouldn’t ever need that kind of maintenance — of course, I was still on the hook to pay for the “yearly service plan” — half of which they didn’t even do & told me there were no appointments available to book. One more complaint: they told me the yearly service plan wouldn’t auto-renew & I’m glad i set a reminder to check in, because that was not true.
Oh, and they wanted to charge me $400 to replace the neutralizer in my hot water heater – i paid $11 to do it myself. The tech told me it used to be $75, but since the company was acquired, $400 is the new rate.
Overall: find a nice local company that isn’t owned by a larger company that is just squeezing the business for cash.
Editing because they were so kind to reply so quickly!
1. I’m not stupid and i recognize that HVAC equipment requires maintenance. Why else would I have enrolled in a maintenance plan?
2. I *Pre-Paid* for the maintenance I scheduled, which i scheduled to occur before my cancellation date. You’re not being kind by doing this, you’re honoring the contract that you so kindly pointed out that I didn’t read close enough.
Guys – find yourself a nice local company that isn’t owned by Sila Services, the parent company of Boston Standard since 2022.
My dad was having issues with the heat in his house. I had a technician come out to find out why his furnace wasn’t heating his house properly. I had 3 companies come out. Boston Standard not only came out on a Sunday to diagnose the problem they also sent me pictures of the furnace but they also found that the hot water heater was leaking too. Robert Sutton the project manager contacted me to explain the situation to me. He knew that replacing both would be a substantial expense but suggested that we fix the furnace but the hot water tank needed to be replaced right away before it let go. Robert also explained financing options if we wanted to go forward with replacing both the hot water tank and the furnace. My dad and I are very happy with the service Boston Standard provided, from the initial phone call and through the entire process. Everyone was very polite and courteous. The guys came to replace both the furnace and hot water tank on Thursday and by Friday afternoon everything was done. They took away the 39 year old furnace and the 26 year old hot water tank. They cleaned everything as if no one was ever there. I highly recommend Boston Standard and Robert Sutton. Thank you everyone at Boston Standard!