Brighton Plumbing Renton

Andy Jahn Plumbing & Rooter is great. We called him to come to our house for a faucet repair and toilet repair and possible replace/fix our water hater. He helped with the toilet fix and the hot water is back now. He said to just call Kohler to fix a defect part in the faucet and that saved us $200! I would recommend Andy anytime and the best part was the same day service.

Andy was nice and courteous, initially. 1 star for that. He could not get my drain unclogged with either one of his augers. He worked on the bathtub drain for 10 or 15 minutes and then on my kitchen sink drain for 20 or so. He blamed someone “intentionally trying to clog the drain” and an incorrectly installed joint in the concrete (which seems to actually be true.) He said in his 20 years of experience (it says 10 on his website) he had never seen anything like it. He suggested ripping the wall open, or inside the cabinet, and fixing it that way. He sent me an estimate of over a thousand dollars to do that. I hesitated and decided to sleep on it. Boy am I sure glad I did. He charged me $160 and left me with a (still) clogged drain, filled my tub (where the kitchen sink was backing up into), dirtied my bathtub, and left a foot of greasy, standing water. It did seep through eventually. He said, $30 for the fee to come out and half of what the cheaper service he quoted me was. On his way out he said over his shoulder, “Sorry it didn’t work out,” like a 13 year old boy breaking up with a summer fling. I called Mr. Rooter a week later, as Andy had wasted one of my precious few days off the previous week. I asked them to please unclog my drain without any construction. They said they could do it, and the guy who came out was able to after maybe 20 minutes. It ended up costing $607 to use the water jet machine to unclog and clean my pipes. Worth every penny. I just wish I had my $160 back, but I guess it was a cheap price to pay to get him out of my house. Oh well. Glad I didn’t let this guy near my walls or cabinet. Don’t call him, just shell out the cash to get a professional to help you. Thanks, Andy.

I hired Andy to replace a faucet for me a few months ago. During the call, he noticed a bigger problem that I had which was my water heater exhaust pipe was installed to the ground (done by Lowe’s contracted service many years ago), and that also caused a water damage to my floor. Later on, I have Andy come in to remove the water heater first, then my other contractor replaced the flooring and at last have Andy to install a new water heater. He was always on time, fair price and gets the job done quickly. I will highly recommend.