EcoShield Pest Solutions

Copy/pasting this review from their other location so hopefully more people can see this. Let me start from the beginning. A very aggressive salesman knocked on my door and sold me pest control service. I was unhappy with my current provider and decided to give these guys a shot. They told me that they worked with my neighbors (not true), gave me a discount, and talked about the importance of their two week egg cycle treatment (remember this). I was told that there were no contracts/cancellation fees and signed up for initial service. A few minutes later, my neighbor called me because the same door-to-door salesman that I spoke with was seemingly trying to break into their house. My neighbor called the cops and I ended up speaking with the police. I explained that the individual was not a thief, but a door-to-door salesman. I immediately regretted my decision to fold under the pressure of their aggressive salesman, but decided to let them service my property. Initial service was great. The technician was friendly, explained the process, and delivered the service, etc. Now comes the second treatment. Initially, I was told by both the salesman and the technician that the second treatment was very important, in order to break the egg cycle (remember?). However, upon the second visit, I was told that the information provided previously was untrue, and that it was purely a marketing gimmick. Wow, time to cancel services. I called and requested cancellation and was told I need to pay a $200 fee for early cancellation. Remind you, I was previously told that there were no contracts or cancellation fees. I had to escalate the situation and when I mentioned that I would leave a review explaining what happened, they decided to wave the fees. I am here to warn other people about their tactics. While I am sure that they provide a decent service, their sales tactics are unethical. Also, they clearly outsource their customer support and while I am glad they rectified the situation, I am still leaving this review. This is not a business that you want to support. Find someone else.

Update! I see that they have responded. They are stating that they have no record of me as a customer. Taking zero responsibility. Not surprised. Don’t be fooled by their response.