Golden Coast Plumbing And Rooter Inc

Joel and the guys at Golden Coast Plumbing have helped us with a bathroom remodel and some work during a kitchen remodel and we cannot recommend them enough! The communication is clear and quick, the work is thorough and professional, and Joel has even given us some tips that will save time and effort in future projects. Golden Coast Plumbing is always our first call for any plumbing needs!

I can’t possibly say enough good about this family owned business. A bit of a backstory…a little over a year ago I called a handyman to do a few small jobs around my home. One of them was to fix an upstairs toilet that would not stop running. This handyman took a quick look inside the tank and told me the entire toilet needed to be changed out and he gave me a quote of over $600 to do it. Nice guy, but he didn’t really seem to know a whole lot about any of the repairs I asked him to do so I wanted to get a professional opinion on the issue. I called Golden Coast Plumbing and Rooter and Joel Jr came out immediately. He removed the lid from the tank and explained that the flap on the inside mechanism wasn’t sealing properly. No new part was needed and the repair itself took seconds. I was very impressed and thankful.

Fast-forward to just recently and my water heater stopped working. I knew exactly who I was going to contact. It was nighttime, but it wasn’t an emergency so I just text messaged Golden Coast instead of calling. Very early the next morning, I got a phone call from Joel Jr. and he apologized profusely for not seeing my message the night before. (I didn’t expect him to). He told me he would be over between nine and 10 o’clock that same morning. I wasn’t expecting a response that fast. At about 9 o’clock, he text messaged me to say that he was 25 minutes away and would be there soon. When he got here, he put on shoe covers to respect our home and he confirmed what I already knew, that the unit would have to be replaced. Unfortunately, this was going to be no ordinary or fast water heater replacement. The water heater, along with the air conditioner and furnace are in a small closet in our kitchen. The garage is directly behind this closet. Several years ago when I had my air conditioner/furnace replaced, I was told, “I hope you don’t have to have your water heater replaced anytime soon because it’s going to be almost impossible to get it out of this tight area.” Now here we are… Because the closet is so narrow there was no way Joel Jr was going to be able to get the water heater out the front. So, his dad came by and they cut a perfectly rectangle hole in the wall of the garage and took it out the back of the closet. The hole was just big enough to wiggle the old water heater out and the new one in. They replaced the piece of the wall that had been removed and once we tape it, you won’t even know the wall had been cut!

Joel Jr went above and beyond what I expected. The response was immediate because he said we needed to have hot water ASAP. He moved gym equipment away from the wall in the garage so the work could be done, and he cleaned up all the dust and debris. He and his dad are extremely nice and very professional. The price was reasonable and I’m very happy with their work. I would not hesitate to recommend them to anyone. Thanks Joel!!