Horvitz Plumbing & Heating

Strongly recommend Horvitz!! Our tub was leaking into the unit below and Horvitz was able to get out to us first thing the next day. They quickly diagnosed the problem, replaced our bath waste and overflow, and repaired the section of ceiling they cut for access. Ryan and Tony were extremely polite, punctual, and worked quickly but thoroughly. Odette at the office was very patient and responsive, and coordinated the work with our schedule across multiple days. Will definitely seek them out again for future plumbing needs.

Horvitz plumbing, represented today by Nikoli have done a number of jobs for us over in Cambridge. Today I had a bunch of water shutoffs replaced, which resulted in needing to reset a garbage disposal unit and replace gaskets that had failed. Nikoli extended his service call (8.15 am – 2.35pm!) to repair a bunch of other things that came up in the course of the original service call. He’s skilful, patient, communicative and unflappable, even when unforeseen problems arose. Really impressive – and rare! We’ve looked for a really good plumbing contractor for our building in Cambridgeport for years. Our experience with Horvitz has been exceptionally good. I’d recommend this company (which has existed since 1932) highly for the reasons given above: they’re punctual, excellent service (not particularly cheap, but very reasonable), knowledgeable & courteous technicians, value for money, and a highly professional communication system through Odette, who handled the initial call and had all the information readily available when I needed information about the previous service call. Five Stars. I’m going to be booking them for an annual service checkup, as well as for my unit over in Dorchester. Thanks, Nikoli, Odette & Horvitz P & H. Peter W.
8 December, 2023:
Since this post I have to add that another of Horvitz’ staff, Jose, took care of an issue with my gas boiler and then, in my rental unit, did a bunch of work in both kitchen and bathroom, all completed perfectly, and in excellent time. Jose, like Nikoli, was able to identify and diagnose a major problem (this time with the thermostats) and fix it permanently within a couple of hours, including locating and installing parts. So, I just want to add Jose to my review and give Horvitz my highest recommendation. High professional expertise. Not to mention Odette, who’s the nicest and most efficient coordinator, taking real pride in service and attention to every detail. Bravo, folks, and thanks – again.
Update: 4 January, 2025
I had another couple of service calls from Horvitz in late December, 2024. Tony, this time, who had been once before – the best of all. Incredibly efficient, knowledgeable and professional. As usual, Odette was the perfect coordinator. Professionalism, follow-up and excellent communication (Horvitz treat their customers as being intelligent). And very upfront about costs and quotes. Highest recommendation for this great firm.