J. R. Lane Plumbing Co.
⭐4.7 ( 141 Reviews )
Address: 805 Sunnybrook Rd, Raleigh, NC 27610, USA
Overview of J. R. Lane Plumbing Co.
J. R. Lane Plumbing Co. truly stands out as a top choice for plumbing services, earning a well-deserved 4.7-star rating from over 141 happy clients.
Customers frequently praise their responsive service, knowledgeable plumbers, and exceptional workmanship. From quickly resolving troublesome leaks to expertly installing new fixtures, J. R. Lane Plumbing Co.’s team consistently delivers plumbing solutions that exceed expectations.
Their professionals are attentive, respectful, and take the time to thoroughly explain each step of the process, giving homeowners peace of mind.
If you’re looking for reliable plumbing services in the area, visit J. R. Lane Plumbing Co. at 805 Sunnybrook Rd, Raleigh, NC 27610, USA. For fast assistance, give them a call at +1 919-231-1388, or check out their website at https://laneplumbingraleigh.com/ to see why customers keep recommending them.
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Address: 805 Sunnybrook Rd, Raleigh, NC 27610, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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Unfortunately, had a sewer backup when guests were visiting. Lane Plumbing was available within an hour. They did an excellent job restoring the line, and were friendly, respectful, and efficient. Really appreciated the prompt service! Will definitely call them again with any problems in the future!
Great expertise and prompt excellent service. High water bills and was referred to a franchise known for detecting location of underground water leaks. After that, contacted Lane Plumbing and was able to speak with owner and had informed discussion about “findings” and quote the franchise provided for repair, and options. Next day, expert crew arrived early and got job done…saved around $1800! Integrity is a must, and this is the crew. Carmilla in Chapel Hill.
I got to speak with the owner on the phone. Very knowledgeable person. The company sent over professionals who worked quick and efficiently to get problems with my water heater fixed. They also were kind enough to share some knowledge with me on smaller fixes. Great company and service.
I called Lane Plumbing on Sunday evening, due to an urgent issue. They picked up the phone and scheduled me right away for Monday morning. The plumber was on time and very professional. The job was done right and at a reasonable price. I would highly recommend J. R. Lane Plumbing Co.
Let me begin by stating that good plumbing ain’t cheap…and it should not be. If you want cheap, then get ready to spend more in the long run and suffer all the trouble that comes with it.
I used Lane Plumbing for the first time last week to find and fix the problem with my water heater. It is a Navien tankless heater and I am really happy with it. It is 10 years old, and to my surprise, I should have been getting it serviced every year or so to have it flushed out. The mineral buildup from the water is a killer. Now, I know.
I had just returned from a hospital stay after surgery and could not shower for a few more days, but when I could, I really wanted it to be a hot shower. Fortunately, I knew the heater had a problem so I called Lane on a Thursday. Ty and Nelson showed up on schedule on Friday and diagnosed the problem. They would flush the unit to see if the “less expensive” solution would fix the problem. While it was flushing, they checked and replaced the shower valves in the master bath, which were also 10 years old and while might have been OK, I decided that replacing was smart. Back to finish the flush. No joy. I needed a new one.
It was now 3 PM on Friday! The office manager, Jane got busy and found one…the exact machine as mine. The team picked it up and returned to my place at 4, installed the equipment and I had hot water by 5:15!
Over the weekend, one of the showere handles developed a drip. drip, drip…some trash came through and got caught in a seal. I called Jane on Monday morning and later that day, Daniel showed up, cleaned the valve and no more drip.
While he was there, I mentioned that the heater took a long time to push hot to the shower and sinks and such, so he checked the water heater. He found that there was a switch that came from the factory set for an external recirculation pump. My system has an internal pump. (It makes no sense that they ship a heater that has an internal pump set as if it needs an external). He flipped the switch and we have instant hot water everywhere.
While he was there, he noticed a little more drip into the pan than was normal for standard condensation. Further investigation revealed a deteriorated washer in a pipe connection from the original install. He fixed it.
We went downstairs to check the heat at the kitchen sink, the furthest from the heater, and he noticed the handle was loose. He quickly tightened it up and hea was done.
What a great experience!
I think that Jane, the office manager has as strong a grasp of plumbing of most plumbers I have met. The plumbers are all Lane employees, not sub-contractors. They are well trained and all have lots of experience. Nelson has worked for Lane for 30 years! I think Ty said he has been there for 8 and I don’t remember how any Daniel has worked there, but he obviously enjoyed the company. I mention all this because the workforce being stable is really important. The more stable they are, the stronger indication of a successful company. A company can not stay in business unless they continue to have a strong customer base, and that only comes from good work.
As I said, good work does not come cheap, but I no longer want to do this work myself so I will keep them on my list. I also passed their name and number to my 5 brothers, who all own homes in this area. I do not make recommendations lightly.
JC