Mr. Rooter Plumbing Of Charlotte
⭐4.9 ( 463 Reviews )
Address: 9305 Monroe Rd Unit G, Charlotte, NC 28270, USA
Overview of Mr. Rooter Plumbing Of Charlotte
Mr. Rooter Plumbing of Charlotte truly stands out as a top choice for plumbing services, earning a well-deserved 4.9-star rating from over 463 happy clients.
Customers frequently praise their responsive service, knowledgeable plumbers, and exceptional workmanship. From quickly resolving troublesome leaks to expertly installing new fixtures, Mr. Rooter Plumbing of Charlotte’s team consistently delivers plumbing solutions that exceed expectations.
Their professionals are attentive, respectful, and take the time to thoroughly explain each step of the process, giving homeowners peace of mind.
If you’re looking for reliable plumbing services in the area, visit Mr. Rooter Plumbing of Charlotte at 9305 Monroe Rd Unit G, Charlotte, NC 28270, USA. For fast assistance, give them a call at +1 704-842-9508, or check out their website at https://www.mrrooter.com/charlotte/?cid=LSTL_MRR000199&utm_source=gmb&utm_campaign=local&utm_medium=organic to see why customers keep recommending them.
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Address: 9305 Monroe Rd Unit G, Charlotte, NC 28270, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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Contacted Mr. Rooter to replace a kitchen faucet fixture. I had obtained quotes from several plumbers, but they were the only ones who came out in person before giving an estimate. Their estimate was very very high, so I said I wouldn’t do business with them unless they matched the best estimate, which they did. To their credit, the technician determined that the faucet I bought had some missing parts, so he waited patiently while I went to Lowe’s to get a new one. All work was excellent.
* Just adding a sixth star to my review, as Mr. Rooter, specifically Matthew, Josh, and Q, went above and beyond to get my house back in working order when my sewer line broke.
Matthew — he was the point man and was available, patient, and always took my questions and concerns to heart. He spent extra time on the phone with me to make sure I was confident in the job his team did. I truly felt he had my best interests at heart. I told him “you earn my business with honesty, fairness, and making it feel like I’m talking to a person and not a company.” He delivered on all three fronts to a tee.
Josh — the master Plumbtrician and expert spotter, he was always friendly and knowledgeable and worked his butt off. He and Q stayed late in the RAIN to make sure my sewer was fixed ASAP. Such a nice guy.
Q — a magician with the excavator. He dug the cleanest trench possible, hit no utility or water lines, and along with Josh absolutely busted his butt to make sure I was taken care of. Absolutely A1 guy, couldn’t have asked for more.
It was scary to have such a big, smelly, expensive emergency hit my home unexpectedly, but those fears were assuaged quickly once Matthew and his team were on the case. I knew that my home was in good hands.
Thank you guys!
Dustin was a pleasure to deal with from the moment he arrived through end of the job. He took all the time needed to answer all of my questions, and provided an honest estimate, and expert craftsmanship, and explained various options for repair and replacement. Estimate was extremely well detailed explaining every aspect of the job. Job was completed the following day after estimates. We went for a new water heater. Dustin really knows his stuff. Brought our new water heater installation up to code. We were very pleased and wouldn’t hesitate for a moment to recommend this company who employees such honorable people as Dustin. Thanks for a job well done, 5 star service, and a 6 year parts and labor warranty for a lower cost than competitors who were more costly who only offered a 2 year warranty.
Matt was awesome. We had a issue with the wax seal on our toilet. He went above and beyond to get it taken care of. Plus he helped educate this first time home buyer on some plumbing so that I know what to look out for. I will definitely be calling Matt again for our future plumbing needs.
Mr Rooter sent out someone right away when we called them regarding a leak in our dining room ceiling. Our technician, John Schmidt, was courteous and helpful every step of the way. He helped connect us with a water restoration company who dried out our water damage and came back once the ceiling was opened up to help identify the cause of the leak. He gave us a very reasonable invoice and pictures for our insurance company. We would absolutely recommend John for plumbing diagnostics and support.