Reading & Son Plumbing, Inc.
⭐4.6 ( 257 Reviews )
Address: 7712 N Crestline Dr, Peoria, IL 61615, USA
Overview of Reading & Son Plumbing, Inc.
Reading & Son Plumbing, Inc. has quickly become the go-to expert for exceptional plumbing services, proudly earning a 4.6-star reputation from over 257 satisfied customers.
With unmatched expertise, Reading & Son Plumbing, Inc.’s highly skilled plumbers tackle everything from simple repairs and drain cleanings to comprehensive plumbing system upgrades and installations. Their team emphasizes prompt response, professional service, and lasting solutions tailored to each homeowner’s needs.
Clients consistently highlight Reading & Son Plumbing, Inc.’s attention to detail, clear communication, and commitment to delivering quality workmanship every step of the way.
Conveniently based at 7712 N Crestline Dr, Peoria, IL 61615, USA, Reading & Son Plumbing, Inc. is always ready to address your plumbing concerns efficiently and effectively. To schedule your personalized consultation or request immediate assistance, call +1 309-326-5831 or visit their website at https://readingandsonplumbing.com/.
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Address: 7712 N Crestline Dr, Peoria, IL 61615, USA
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Operating Hours:
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
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Being a Veteran Myself, I really appreciate that most everyone with Reading and Sons Plumbing are Veterans as well. Brad came to Our home and was great!!! Very professional and explained absolutely everything He thought, and why it had to be that way. He answered every single question I had, and to be honest; I can be a nuisance at times as I will literally ask whatever pops in My head to cover whatever spectrum. Brad took it in stride and explained every little detail, including the quote price, and any additional fees such as: parts, labor costs and such…. My experience wasn’t like just getting a quote from a company to get work done…. The experience I had, was like having a Family Member in Our home and talking about how they could help Us correct the issues We were having. The quote price was shockingly far less than I ever expected, so I agreed to have the work done. And let Me tell You, I am so very happy that I did agree. Brad came back to do the work. He was on time, very prepared, and very efficient…. He then took Me and showed Me everything that He did and explained why he did it, reinforcing that initial feeling of being part of and helped by a Family. Was just so comforting in todays world.
Brad showed a pride in His work, that is sadly very rare nowadays. I even threw an extra question about filtration for Our water in Our home, Brad took the time took explain what He thought was the best and most affordable option to help Our situation…. After His explanation, and seeing the work with the experience…. I asked if He could get it done ASAP, and sure enough… Brad was here and had it done within a couple of days literally from Our conversation. Was so nice to be assured that I made the right choice with Reading and Sons Plumbing, as I was skeptical in the beginning because We’ve never had a Plumber in Our home to have work done. But now, I proudly tell anyone that even mentions plumbing issues… that I am a Reading and Sons Family Member and confidently refer Reading and Sons to everyone including those I love, because I know they are in very good and capable hands of a Family of a Company that will make sure Your issues are fixed and fixed correctly, before they walk away. Just knowing that or even me feeling that, absolutely says a lot, with Me not being a very trusting person. After the work I’ve had done and experience with Reading and Sons Plumbing, I will NEVER call upon or even consider another plumbing company whatsoever for any work!!!
Thank you Reading and Sons for taking care of My Family in Our Plumbing issues and making it such a great Family experience. THANK YOU ALL FOR YOUR SERVICE!!!
As a single homeowner, I’ve had my fair share of bad experiences with plumbers—being overcharged for work that wasn’t done, misled about the time they actually spent on repairs and even dismissed in favor of speaking to a “man of the house” instead of addressing me directly. So when friends highly recommended Reading Plumbing, I decided to give them a chance. I’m so glad I did.
I had two separate issues: one that required Bob and Colin to clean out a line and another that needed Tony’s expertise to find/fix a leak the next day. Bob and Colin were prompt, efficient and made sure to clean up after the job was done. Tony was just as professional, taking the time to diagnose the problem, explain my options, walk me through the work as he did it and thoroughly test everything to ensure the issue was resolved. He also left the space spotless, which I truly appreciated.
The service was professional, the pricing was fair and most importantly, the team treated me with respect. Their work ethic was outstanding and I won’t hesitate to call Reading Plumbing again for any future needs!
Our water heater started leaking and corroding on the top but was still working. We called Reading & Son Plumbing and arranged for a new water heater over the phone after discussing our options and pricing. Two days later, we had a new water heater installed. The installer was friendly, efficient, knowledgeable and answered all our questions. We are highly satisfied with this plumbing company after requiring their services twice since we have moved to the Peoria area.
All the plumbers and support staff are wonderful. They do great work. The office manager, Amy, does not and is lacking in customer service skills. We had a billing discrepancy. I spoke with her once. She did not follow up like she said she would. I had to call again. She called me back a second time, but didn’t call back to follow up after that despite assuring me she would. I called and left a message for her again on Tuesday, and she still hasn’t returned my call. It’s now Friday. I made her aware of the billing issue 3 weeks ago.
Editing to respond: I’ve already called too many times. Someone needs to call me—preferably whoever is Amy’s boss. My phone number is on file. I last talked to John so he likely has my number as well.
Reading & Son was quick to respond to my plumbing issues, and were able to schedule help reasonably quick. Their staff arrived early and found the problem without much issue. I’d be happy to hire them again if I have another issue, and would recommend them if you’re looking for a plumber.