Taylor Plumbing
⭐4.6 ( 108 Reviews )
Address: 5907 Rutledge Pike, Knoxville, TN 37924, USA
Overview of Taylor Plumbing
Taylor Plumbing has quickly become the go-to expert for exceptional plumbing services, proudly earning a 4.6-star reputation from over 108 satisfied customers.
With unmatched expertise, Taylor Plumbing’s highly skilled plumbers tackle everything from simple repairs and drain cleanings to comprehensive plumbing system upgrades and installations. Their team emphasizes prompt response, professional service, and lasting solutions tailored to each homeowner’s needs.
Clients consistently highlight Taylor Plumbing’s attention to detail, clear communication, and commitment to delivering quality workmanship every step of the way.
Conveniently based at 5907 Rutledge Pike, Knoxville, TN 37924, USA, Taylor Plumbing is always ready to address your plumbing concerns efficiently and effectively. To schedule your personalized consultation or request immediate assistance, call +1 865-494-8485 or visit their website at https://www.taylorplumbingtn.com/.
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Address: 5907 Rutledge Pike, Knoxville, TN 37924, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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These guys are incredible!!
They’ve been out there busting there butts from sun up, to sundown trying to fix the busted water pipe at our apartments (Goldelm Cedar Bluff.)
Don’t listen to the bad reviews!! These guys are doing everything they can to get our water back on and we’re thankful.
We’re the ones who brought the water to you guys. Thank yall!
We are so pleased by the service and price we were charged. They responded promptly. Mike did an excellent CUSTOM job on the water heater plumbing. The fix is so much better now. He was professional. He did a great job at explaining the problem. hopefully we won’t need a plumber again, but if we do we will call Taylor Plumbing. I tried to attach a photo. but it won’t work
Loyal new customer scammed!
We are dissatisfied and want to share our experience to warn others to clearly understand the proposed agreement prior to approving work with Taylor plumbing. We wanted to add a 2nd water meter in order to separate our irrigation system to pay less sewer and understand our irrigation water usage. A friendly tech arrived and he discussed their partnership with First Utility District (FUD). He contacted his supervisor who told us they would order the appropriate meter and install it all for about $3,800.
We signed the proposal as written “This option to install 2nd water meter with box for irrigation and replace 1” union and adapter off water meter.”
We were not home when the work was completed and did not inspect the meter. We received our FUD bill and the water usage was not separated. We contacted FUD and after a visit from their tech, they informed us that a FUD readable meter should have been installed and they would do it for $1,400. They also stated Taylor plumbing should have known better not to install the incorrect meter.
We contacted Megan who was very nice, as usual and talked with Tommy who said we needed to talk with Joe. After a few more calls we found out that both Joe and the tech no longer work for them.
I finally talked with Tommy who talked to their owner and proposed the following: we would have FUD install the correct meter and return the incorrect meter asking for only the FUD work amount to be credited. This would still pay $2400 for the plumbing work that they completed.
They refused stating they performed the work correctly. We paid them $3800 for a non-readable FUD meter. How does that make sense and it was not verbally agreed to as the tech, and Joe, both understood what we wanted to do and why it was needed.
I caution everyone to ensure you have clarity with the work proposal and work performed. We thought we were dealing with a local company, with integrity, and expected the proposal to be an acceptable solution. We are saddened and disappointed with the reaction that we received. Beware!