The Local Plumber LLC

I had a fantastic experience with The Local Plumber! I needed my utility sink in the basement moved to a more accessible location and wanted the old PVC pipes and p-trap replaced. From start to finish, they exceeded my expectations.

Cole was professional, prompt, and incredibly knowledgeable. They carefully assessed the space and explained the best approach for the relocation and pipe replacement. The job was completed efficiently, with great attention to detail, and the new setup looks and functions perfectly.

I especially appreciated their cleanliness during the project and how they took the time to ensure everything was working flawlessly before they left. I now have a much more functional space. I highly recommend The Local Plumber for anyone in need of reliable and high-quality plumbing services!

I am very happy with my experience using The Local Plumber. Everything about the experience was high quality. I spoke with several members of the team, including the owner, customer service/assistance, and the assigned plumber. Every single member of the team was top-notch. It’s very clear they run a high-performance operation at this firm and take quality very seriously.

Starting from initial reach-out, I spoke w/ someone immediately, and the customer support person Travis was an amazing communicator. Very polite and professional and was highly responsive. He came out and did the walk through and helped build a quote. He consulted with me on several approaches for my project so I could tailor the approach to what I ultimately decided would be best.

Also, all in all a great guy.

They were able to schedule me quickly (I actually delayed the date because I had to order hardware).

On the day that the install job was done, I was assigned Cole Huckaby as my plumber. He was an excellent and courteous communicator, and I felt very comfortable having him in my home. It was obvious he cared a great deal.

Cole went above and beyond MULTIPLE times during my project. He ran into an issue with my basement rough-in that was a rare/unusual event, and instead of throwing up his hands, he called up to the other senior plumbers on the team and they brainstormed a solution. Ultimately they got it done.

There were multiple custom aspects of the work that Cole was happy to accomplish for me. Again, this guy went above and beyond I’d count at least 4 times during the scope of this project (roughly half day project).

He did a great job on the install and replacements, and he made sure to clean up diligently (and CONFIRMED with me if it was clean enough) after he completed.

Furthermore, we have 5 inches of snow outside right now. Cole made sure to take his shoes on and off constantly as needed to make sure our home stayed clean and tidy, adding to the difficulty of the job. He never once complained and he was proactive about this.

I’d absolutely recommend The Local Plumber, and for that matter big shout out to Travis my support rep and Cole my plumber (and Trevor the principle plumber). Great operation guys.