The Plumbing & Air Service Co.
⭐4.7 ( 516 Reviews )
Address: 717 Green Valley Rd Suite 200-PMB 178, Greensboro, NC 27408, USA
Overview of The Plumbing & Air Service Co.
The Plumbing & Air Service Co. has quickly become the go-to expert for exceptional plumbing services, proudly earning a 4.7-star reputation from over 516 satisfied customers.
With unmatched expertise, The Plumbing & Air Service Co.’s highly skilled plumbers tackle everything from simple repairs and drain cleanings to comprehensive plumbing system upgrades and installations. Their team emphasizes prompt response, professional service, and lasting solutions tailored to each homeowner’s needs.
Clients consistently highlight The Plumbing & Air Service Co.’s attention to detail, clear communication, and commitment to delivering quality workmanship every step of the way.
Conveniently based at 717 Green Valley Rd Suite 200-PMB 178, Greensboro, NC 27408, USA, The Plumbing & Air Service Co. is always ready to address your plumbing concerns efficiently and effectively. To schedule your personalized consultation or request immediate assistance, call +1 336-502-8540 or visit their website at https://www.plumbingserviceco.com/.
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Address: 717 Green Valley Rd Suite 200-PMB 178, Greensboro, NC 27408, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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I’m not angry as I write this, but it has been a trying evening. Over 24 hours in advance, I scheduled an appointment to have a home HVAC system assessed (because it’s currently under contract to be bought/sold). The home is unoccupied. The time of the appointment came and went, and all told, we waited 3.5 hours (in a home unfurnished, that neither I nor my clients own, and I even had to make a fast-food run because we were so hungry during the dinner-time wait)–still no technician came. Again and again, we were told, “Someone is coming.” Finally when a technician did call and offer to come, he was 40 minutes away and said he had only just received notification. There is a major communication break down. At one point we were told that even though the appointment time was set for 4pm, the technician could show up at any time. Then, why were we given the opportunity to choose a time? And why didn’t the confirmation email tell us that time wouldn’t be honored? I will not be recommending this company to clients again.
On October 28, 2024, we initiated a contract for various plumbing upgrades and repairs. This company was quick to take a deposit and ultimately, payment in full without the job being fully completed (yeah my bad). As of Dec 1, still not completed. Their scheduling is awful, their commitment to do the job is non-existent and their communication is very poor. I encourage everyone to consider anyone but this company.
They said I needed a minimum of $3000 worth of work to get the heat up and running. And ultimately I needed a whole new unit for $15,000. I called another company who fixed the heat for $345 on the spot.
I had another company come out to service my furnace. I then called The Plumbing & Air Service Co to get a second opinion.
Tony Moreno-Driggs came out; assessed my furnace and gave me options for repair. He was very professional in his assessment, explained procedure for repairs or replacement in easy-to-understand language.
Visit was pleasant and informative!!! Scheduled next day appointment for financing and equipment replacement. Would recommend this company to everyone.
Our AC broke and we were told the unit had to be replaced. The tech also damaged part of our equipment. We had a different company fix our system which runs fine now. The reps from this company also try to upsale and push costly services that are not necessary with every interaction.